The Customer Success Manager leverages deep knowledge of the client's business strategy, the payments industry, and TSYS product offerings to build and strengthen strategic client relationships
Job Summary
The Customer Success Manager leverages deep knowledge of the client's business strategy, the payments industry, and TSYS product offerings to build and strengthen strategic client relationships.
They are responsible for developing and executing tailored Account Growth Plans, identifying whitespace, and driving opportunities through Salesforce to closure, while also ensuring client contract renewals and profitability.
Key responsibilities include acting as the voice of the customer, preparing for strategic client interactions like Quarterly Business Reviews, and accurately forecasting revenue.
Matching Summary
The Customer Success Manager leverages deep knowledge of the client's business strategy, the payments industry, and TSYS product offerings to build and strengthen strategic client relationships.