Vp Of Customer Engineering

Sayari

Remote
Remote
15+ years technical delivery experience
7-10 years senior leadership role
Manage 40+ headcount organizations
Sayari is seeking a VP of Customer Engineering to lead the Customer Engineering function, ensuring a cohesive technical customer experience and effective management of customer health. The ideal candidate will have extensive experience in technical delivery, leadership, and a proven ability to bridge the gap between technical and commercial aspects

Job Summary

  • The role involves building and leading a unified Customer Engineering function that spans Government and Commercial business units.
  • You will own the end-to-end technical customer experience from proof-of-value through multi-year production deployment while managing a services P&L.
  • The position requires transforming individual domain expertise into institutional capability through structured frameworks and automated training programs.

Matching Summary

Match Score: 85

Sayari is seeking a VP of Customer Engineering to lead the Customer Engineering function, ensuring a cohesive technical customer experience and effective management of customer health. The ideal candidate will have extensive experience in technical delivery, leadership, and a proven ability to bridge the gap between technical and commercial aspects.

Skills & Requirements

Must-have

  • 15+ years technical delivery experience
  • 7-10 years senior leadership role
  • Manage 40+ headcount organizations
  • Services P&L management expertise
  • Government and Enterprise compliance knowledge
  • Knowledge codification and tradecraft scaling

Nice-to-have

  • B2B SaaS or Data Intelligence background
  • AI model training partnership experience
  • Cross-functional team collaboration skills
  • High-performing diverse team culture
  • Strategic relationship intervention ability

Key Requirements

  • 15+ years professional experience
  • 7-10 years in senior leadership
  • Experience managing 40+ headcount teams
  • Services P&L management discipline
  • Government procurement cycle navigation

Work Rights

Not specified

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