Director, Account Management

Simpro Software

Not specified; benefits: novated leasing; generous...
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Extensive account management experience
Senior leadership experience in saas
Strategic mindset for business growth
** Simpro Software is seeking a Director of Account Management to lead the development and implementation of their account management strategy, focusing on customer retention and satisfaction. The ideal candidate will have extensive experience in account management, particularly in a SaaS environment, and will be responsible for coaching the team and driving revenue growth. **

Job Summary

  • The Director is responsible for developing and implementing the Account Management strategy to drive revenue and reduce churn.
  • This role requires extensive senior leadership experience preferably within a SaaS business environment.
  • Simpro offers benefits including novated leasing, generous parental leave, and opportunities for career progression.

Matching Summary

Match Score: 75

** Simpro Software is seeking a Director of Account Management to lead the development and implementation of their account management strategy, focusing on customer retention and satisfaction. The ideal candidate will have extensive experience in account management, particularly in a SaaS environment, and will be responsible for coaching the team and driving revenue growth. **

Salary

Not specified; Benefits: Novated leasing; Generous Parental Leave Program; Paid Volunteer Leave Days

Skills & Requirements

Must-have

  • Extensive Account Management experience
  • Senior leadership experience in SaaS
  • Strategic mindset for business growth
  • Proven track record of customer retention
  • Strong people management and team building skills

Nice-to-have

  • Empathy for customers and passion for growth
  • Tech savvy with genuine interest in software
  • Excellent interpersonal and negotiation skills
  • Process-oriented mindset with analytical skills
  • Ability to build strong stakeholder relationships

Key Requirements

  • Senior leadership experience as Head of or Director
  • Experience owning commercial goals resulting in growth
  • Background in SaaS business operations

Work Rights

Not specified

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