Customer Service Representative

PLS

Charlotte, NC, United States
On-site
Superior customer service
Educate customers on products
Cash handling
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring compliance with regulations, maintaining a balanced cash drawer, accurately completing transactions, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • cash handling
  • point-of-sale system
  • English fluency required

Nice-to-have

  • English/Spanish bilingual is a plus
  • professional appearance and demeanor
  • integrity and trust
  • teamwork

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Attention to detail and multi-tasking
  • Honest and integrity
  • Able to work flexible hours
  • Stand for extended periods
  • Lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter