Customer Service Representative

Genoaanimalhospital

Kansas, United States
Competitive pyy; performance bonuses available; no...
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Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
** Genoaanimalhospital is seeking a Client Service Representative (CSR) who will serve as the first point of contact for clients, ensuring positive interactions through excellent customer service. The ideal candidate should possess strong communication skills, the ability to multitask, and experience in customer service, preferably in a veterinary setting. **

Job Summary

  • The Client Service Representative serves as the primary point of contact, ensuring every client interaction creates a positive and memorable impression.
  • Responsibilities include managing appointments, performing lobby triage, processing payments, and maintaining accurate pet medical records.
  • AmeriVet offers competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits for full-time employees.

Matching Summary

Match Score: 75

** Genoaanimalhospital is seeking a Client Service Representative (CSR) who will serve as the first point of contact for clients, ensuring positive interactions through excellent customer service. The ideal candidate should possess strong communication skills, the ability to multitask, and experience in customer service, preferably in a veterinary setting. **

Salary

Competitive pay; Performance bonuses available; Not specified base amount

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Weekend and holiday availability
  • Ability to prioritize multiple tasks
  • Problem-solving skills for emergencies
  • High school diploma or equivalent

Nice-to-have

  • Experience with veterinary EMR systems
  • Knowledge of veterinary medical terminology
  • One year of customer service experience
  • Compassionate approach to emotional clients
  • Detail-oriented record keeping

Key Requirements

  • HS Diploma or educational equivalent
  • Available for weekend and holiday rotations
  • Computer efficiency and detail orientation

Work Rights

Not specified

Tailored Resume

Cover Letter