Dispatcher

Service Experts LLC

Northwest Valley, USA
On-site
Manage multiple phone lines
Schedule maintenance appointments
Exceptional customer service skills
Service Experts LLC is seeking a Dispatcher for their HVAC and Plumbing company in the Northwest Valley, USA. The role involves managing communication between customers and service technicians, emphasizing exceptional customer service and organizational skills

Job Summary

  • The Customer Service Rep/Dispatcher is responsible for communication between customers and service technicians, providing exceptional customer service and facilitating technicians' work routes.
  • Service Experts offers a comprehensive benefits package including competitive pay with incentive opportunities, paid time off, medical, dental, and vision insurance, and 401(k) with company matching.
  • The company values honesty, respect, knowledgeability, and client-focus, and is committed to providing a great place to work for its employees.

Matching Summary

Match Score: 75

Service Experts LLC is seeking a Dispatcher for their HVAC and Plumbing company in the Northwest Valley, USA. The role involves managing communication between customers and service technicians, emphasizing exceptional customer service and organizational skills.

Skills & Requirements

Must-have

  • Manage multiple phone lines
  • Schedule maintenance appointments
  • Exceptional customer service skills
  • Fast-paced work environment

Nice-to-have

  • Unlimited professional growth
  • Commitment to honesty and respect
  • Client-focus and efficiency

Key Requirements

  • Minimum 4 years customer service experience
  • 1-3 years HVAC setting experience a plus
  • High School Diploma required
  • Proficient in Word, Excel, Outlook, and Windows

Work Rights

Not specified

Tailored Resume

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