Business Manager - Onsite Cincinnati, Oh

Thermo Fisher Scientific UK

Cincinnati, OH, United States
Strategic business relationship management
Client needs understanding
Business growth identification
Develops and leads the strategic business relationship with commercial and development clients, through understanding the client’s organization and needs, while improving client service and satisfaction in overall best interest of the company

Job Summary

  • Develops and leads the strategic business relationship with commercial and development clients, through understanding the client’s organization and needs, while improving client service and satisfaction in overall best interest of the company.
  • Drives growth and business expansion through new business pricing strategy development and review, customer and site portfolio reviews, use of Sales Business Intelligence (SBI) data, and collaborating with the Business Analysts, Quotes, and Sales team.
  • Ensures resolution of significant issues with the client through coordination and collaboration of internal functional resources to identify, propose and carry out an efficient plan to settle the issue, while protecting company and client’s interests and image.

Matching Summary

Develops and leads the strategic business relationship with commercial and development clients, through understanding the client’s organization and needs, while improving client service and satisfaction in overall best interest of the company.

Skills & Requirements

Must-have

  • strategic business relationship management
  • client needs understanding
  • business growth identification
  • contract compliance and negotiation
  • demand and capacity scenario planning
  • pricing and product profitability management
  • conflict resolution and negotiation

Nice-to-have

  • client advocate balancing priorities
  • optimistic communication with clients
  • leading challenging situations
  • market opportunity identification

Key Requirements

  • Bachelor’s degree in science, Business or related field
  • Five years of previous related experience
  • Project management principles understanding
  • Budgeting and forecasting experience

Work Rights

Not specified

Tailored Resume

Cover Letter