Operations Support Specialist Ii Customer Service

Amex GBT

United States
Not specified (assumed to be hybrid or flexible based on benefits mentioned).
Sabre proficient
English fluent written and spoken
Receive research analyze resolve issues
Amex GBT is seeking an Operations Support Specialist II for Customer Service, focusing on case resolution and personnel management within their travel services. The role requires strong communication skills, proficiency in SABRE, and a background in travel counseling, particularly in military and government travel

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
  • Receive, research, analyze and resolve service-related issues and communicate findings to all parties involved.
  • Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do.

Matching Summary

Match Score: 85

Amex GBT is seeking an Operations Support Specialist II for Customer Service, focusing on case resolution and personnel management within their travel services. The role requires strong communication skills, proficiency in SABRE, and a background in travel counseling, particularly in military and government travel.

Skills & Requirements

Must-have

  • SABRE Proficient
  • English fluent written and spoken
  • receive research analyze resolve issues
  • communicate verbally and via email
  • data drive tracking and entry tool

Nice-to-have

  • calm and professional service escalations
  • collaborates with the team
  • flexible benefits tailored to each country
  • travel perks choice of deals
  • develop skills learning platform

Key Requirements

  • High school diploma or country equivalent
  • 3+ years industry experience required
  • 5+ years industry experience preferred
  • Travel counselor experience required
  • Military and government travel experience required

Work Rights

Not specified

Tailored Resume

Cover Letter