EisnerAmper is seeking a Senior Technical Lead for its Managed Technology Services practice, focusing on delivering IT-oriented risk advisory solutions. The role requires extensive experience in IT support, project management, and client interaction, with a strong emphasis on problem-solving and technical expertise
Job Summary
The role involves joining the Outsourced IT team to deliver IT-oriented risk advisory solutions rooted in technology optimization.
Candidates will handle business-critical IT tasks, resolve Level 2 and Level 3 escalation tickets, and provide remote or onsite support.
EisnerAmper offers a culture of innovation, work/life balance, and opportunities to make a lasting impact on client businesses.
Matching Summary
Match Score: 85
EisnerAmper is seeking a Senior Technical Lead for its Managed Technology Services practice, focusing on delivering IT-oriented risk advisory solutions. The role requires extensive experience in IT support, project management, and client interaction, with a strong emphasis on problem-solving and technical expertise.
Skills & Requirements
Must-have
7+ years supporting servers and networking
Experience as a consultant via MSP
Active Directory and Office 365 administration
Firewall configuration and network troubleshooting
Server management for Windows Server 2016-2022
Nice-to-have
Microsoft Azure experience
ConnectWise platform familiarity
Palo Alto or WatchGuard firewall knowledge
Strong attitude looking to grow
Team player with excellent communication skills
Key Requirements
Bachelor's degree in Computer Science or IT preferred
7+ years of work experience in IT support
Prior experience working at a Managed Service Provider (MSP)