Front Office Manager

Sofitel Sydney Wentworth

Warwick Farm, Australia
On-site
Front office operations leadership
Guest arrival and departure experience
Team leadership and development
The Sofitel Sydney Wentworth is seeking a Front Office Manager to lead their Front Office team and enhance guest experiences. The ideal candidate will have a strong background in hotel management, particularly in luxury settings, and a passion for guest service

Job Summary

  • Lead the day-to-day operations of the Front Office team and deliver an outstanding arrival and departure experience for every guest.
  • Oversee the Front Office department ensuring operational excellence, strong team leadership and the delivery of Accor’s renowned Heartist service culture.
  • You’ll enjoy career development within Accor’s global hotel network, staff discounts, and a supportive, inclusive team culture.

Matching Summary

Match Score: 85

The Sofitel Sydney Wentworth is seeking a Front Office Manager to lead their Front Office team and enhance guest experiences. The ideal candidate will have a strong background in hotel management, particularly in luxury settings, and a passion for guest service.

Skills & Requirements

Must-have

  • Front Office operations leadership
  • Guest arrival and departure experience
  • Team leadership and development
  • Opera Cloud knowledge
  • Luxury service standards

Nice-to-have

  • Passion for guest experience
  • Collaborative team culture
  • Attention to detail

Key Requirements

  • Previous Front Office or Rooms Division management experience
  • Experience leading teams in hotel or luxury service
  • Understanding of hotel financials and reporting
  • Flexible 7-day rotating roster

Work Rights

Not specified

Tailored Resume

Cover Letter