Senior Coordinator, Operations (kyc Specialist) – Kuala Lumpur, Malaysia

Western Union

Kuala Lumpur, Malaysia
Hybrid
Kyc and customer due diligence processes
Review and verify customer identity
Aml/kyc regulatory requirements
Western Union is seeking a Senior Coordinator, Operations (KYC Specialist) in Kuala Lumpur to support identity verification and customer due diligence activities in compliance with regulatory standards. The ideal candidate will have experience in KYC or compliance operations and possess strong analytical skills, with the ability to work both independently and collaboratively

Job Summary

  • Support identity verification and customer due diligence activities for consumers in Malaysia and across the region, ensuring full compliance with regulatory and internal requirements.
  • Western Union powers your pursuit and is positioned to become the world’s most accessible financial services company — transforming lives and communities.
  • You will also have access to short-term incentives, accident and life insurance, and access to best-in-class development platforms, along with Malaysia specific benefits like Annual Leave, Sick leave and Maternity / Paternity leave.

Matching Summary

Match Score: 85

Western Union is seeking a Senior Coordinator, Operations (KYC Specialist) in Kuala Lumpur to support identity verification and customer due diligence activities in compliance with regulatory standards. The ideal candidate will have experience in KYC or compliance operations and possess strong analytical skills, with the ability to work both independently and collaboratively.

Skills & Requirements

Must-have

  • KYC and Customer Due Diligence processes
  • Review and verify customer identity
  • AML/KYC regulatory requirements
  • Work across multiple tools and systems

Nice-to-have

  • Globally diverse FinTech organization
  • Omnichannel way of accessing remittance services
  • Customer-focused mindset
  • Flexibility to work according to schedule

Key Requirements

  • 2+ years of previous work experience in KYC, AML, or compliance operations
  • Minimum Qualification required – SPM
  • Good communication skills in English and Bahasa

Work Rights

Not specified

Tailored Resume

Cover Letter