Responsible for acting as a liaison between customers and CryoWorks, assisting with quotes, complaints, orders, errors, account questions, billing, cancelations, and other queries
Job Summary
Responsible for acting as a liaison between customers and CryoWorks, assisting with quotes, complaints, orders, errors, account questions, billing, cancelations, and other queries.
Utilize the ERP system to do daily functions, work with multiple departments, and trace the status of orders through the shop floor.
Prepare and forward paperwork for Returns and Replacements on problem orders, and listen to and record customer feedback into NetSuite.
Matching Summary
Responsible for acting as a liaison between customers and CryoWorks, assisting with quotes, complaints, orders, errors, account questions, billing, cancelations, and other queries.