Mwccabinetry is seeking a Customer Care Representative I to provide top-notch customer service regarding order inquiries, product support, and issue resolution. The ideal candidate should possess strong communication and organizational skills, alongside some relevant experience in customer service
Job Summary
Our people pride themselves on genuine collaboration, working to deliver a seamless, integrated, quality experience to anyone and everyone.
Provide customers and consumers with the highest level of service relative to order inquiries, product/technical support, promotional information, and issue resolution.
Maintain department standards with accuracy and be flexible in an ever-changing environment in order to provide the highest level of service to our customers.
Matching Summary
Match Score: 75
Mwccabinetry is seeking a Customer Care Representative I to provide top-notch customer service regarding order inquiries, product support, and issue resolution. The ideal candidate should possess strong communication and organizational skills, alongside some relevant experience in customer service.
Salary
$21/hr - $23/hr
Skills & Requirements
Must-have
order inquiries
product/technical support
issue resolution
outbound phone calls
inbound telephone calls
data entry accuracy
Nice-to-have
seamless, integrated, quality experience
genuine collaboration
flexibility in an ever-changing environment
Key Requirements
High School diploma or GED
1-3 years customer service experience
Proficient computer skills including Microsoft Office Suite
Type 45-50 WPM
Excellent organizational skills
Ability to input data with high accuracy
Excellent verbal and written communication skills
Capability to resolve conflict
Ability to function with independence and initiative