Hostess

Sofitel Sydney Wentworth

Agadir, Morocco
On-site
Maintain complete knowledge of dining room
Answer telephone within 3 rings
Greet guests at the entrance
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities

Job Summary

  • We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  • Maintain complete knowledge of dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress code.
  • Handle guest complaints following instant pacification procedures and insuring guest satisfaction.

Matching Summary

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Skills & Requirements

Must-have

  • Maintain complete knowledge of dining room
  • Answer telephone within 3 rings
  • Greet guests at the entrance
  • Handle guest complaints
  • Outstanding guest services skills
  • Sophisticated verbal & written communication skills

Nice-to-have

  • Guest-oriented, vibrant personality
  • Radiate enthusiasm to assist people
  • Promote F&B Outlets in downtime
  • Cooperative working climate

Key Requirements

  • Proficient in French and English languages
  • Additional languages are an asset
  • Able to handle a multitude of tasks
  • Flexible in terms of working hours

Work Rights

Not specified

Tailored Resume

Cover Letter