Customer Onboarding Manager

Podium81

Guatemala City, Guatemala
Base: q.9,000; bonus/equity: not specified; benefi...
On-site
Customer-facing role
Project management
Technical confidence
Own the first 60 days of the customer journey, ensuring a seamless implementation and successful product launch

Job Summary

  • Own the first 60 days of the customer journey, ensuring a seamless implementation and successful product launch.
  • Drive time-to-value by ensuring customers successfully launch and adopt the platform.
  • Competitive Salary - Starting at Q.9,000, Law Benefits, Health and Life Insurance, 13 paid holidays throughout the year.

Matching Summary

Own the first 60 days of the customer journey, ensuring a seamless implementation and successful product launch.

Salary

Base: Q.9,000; Bonus/Equity: Not specified; Benefits: Law Benefits, Health and Life Insurance, 13 paid holidays

Skills & Requirements

Must-have

  • Customer-facing role
  • Project management
  • Technical confidence
  • Fast-paced SaaS environment
  • Fluent English

Nice-to-have

  • Process improvement mindset
  • Experience with SMB customers
  • Experience coordinating integrations

Key Requirements

  • 3-5 years of experience
  • Manage multiple projects simultaneously
  • Experience leading virtual trainings
  • Onsite in Guatemala City

Work Rights

Not specified

Tailored Resume

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