The Director of Franchise Operations leads a team of Business Consultants to achieve portfolio operating plans and business performance goals
Job Summary
The Director of Franchise Operations leads a team of Business Consultants to achieve portfolio operating plans and business performance goals.
This role serves as the primary liaison for franchisees in Emerging Markets while quarterbacking expansion initiatives to ensure speed-to-market and operational readiness.
The position requires facilitating annual planning processes and providing coaching to Business Consultants to support franchisee profitability and growth.
Matching Summary
The Director of Franchise Operations leads a team of Business Consultants to achieve portfolio operating plans and business performance goals.
Skills & Requirements
Must-have
Ten plus years restaurant management experience
Multi-unit leadership and supervisory experience
Strong business and financial acumen
Excellent consultative and coaching skills
Ability to handle complex issues
Nice-to-have
Knowledgeable about development and construction process
Entrepreneurial with strategic and operational balance
Innovative and creative mindset
Experience in emerging market expansion
Key Requirements
Bachelor's Degree or equivalent
10+ years restaurant or retail management experience