Sap Ams Manager - German Speaking

pwc.is

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Sap ams delivery
Itil principles
Leading cross-functional teams
** PwC is seeking a German-speaking SAP AMS Manager to lead Application Managed Services for a major banking client. The role requires strong service management skills, team leadership, and proficiency in ITIL principles while offering a stable work environment with opportunities for professional growth. **

Job Summary

  • Lead and coordinate an Application Support team across L1–L3 (support engineers, developers, analysts).
  • Oversee end-to-end AMS delivery and ensure adherence to defined SLA/KPI.
  • Stable, but challenging working environment providing plenty of opportunities for your continuous professional growth.

Matching Summary

Match Score: 75

** PwC is seeking a German-speaking SAP AMS Manager to lead Application Managed Services for a major banking client. The role requires strong service management skills, team leadership, and proficiency in ITIL principles while offering a stable work environment with opportunities for professional growth. **

Skills & Requirements

Must-have

  • SAP AMS delivery
  • ITIL principles
  • leading cross-functional teams
  • stakeholder management
  • incident, problem, change management

Nice-to-have

  • banking sector experience
  • service management tools
  • nearshore/offshore teams experience
  • ITIL certification

Key Requirements

  • Fluent German (C1/C2)
  • Proven SAP AMS delivery experience
  • Strong ITIL understanding
  • Experience leading teams
  • Banking or public-sector experience

Work Rights

Not specified

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