Service Business Development Representative

Rick Hendrick Chevrolet (Duluth)

Duluth, Georgia, US
Answer incoming phone calls
Schedule sales or service appointments
Log customer comments
Primarily responsible for lead generation activities in support of the company’s sales and service goals

Job Summary

  • Primarily responsible for lead generation activities in support of the company’s sales and service goals.
  • Duties include answering incoming phone calls, scheduling appointments, logging customer comments, and responding to internet inquiries.
  • The role requires maintaining customer databases, contacting current customers about marketing incentives, and following up on appointments.

Matching Summary

Primarily responsible for lead generation activities in support of the company’s sales and service goals.

Skills & Requirements

Must-have

  • Answer incoming phone calls
  • Schedule sales or service appointments
  • Log customer comments
  • Respond to website requests
  • Contact current customer base
  • Maintain customer database

Nice-to-have

  • Superior customer satisfaction
  • Servant Leadership
  • Teamwork through Trust & Respect
  • Integrity
  • Commitment to Customer Enthusiasm
  • Passion for Winning
  • Accountability at All Levels
  • Commitment to Continuous Improvement

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of work experience
  • Previous customer service experience
  • Intermediate Microsoft Office knowledge
  • Intermediate Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter