Base wages; cash-based incentive program; overtime...
Fully remote
Windows 10/11 support
Active directory management
Desktop imaging and deployment
The Integer Group is seeking an IT Service Delivery Technician to support and maintain IT hardware and software for various environments, including offices and manufacturing sites. The ideal candidate will possess strong technical skills, a customer-focused attitude, and the ability to work collaboratively within a team. This fully remote position offers competitive compensation and a comprehensive benefits package
Job Summary
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
Employees are eligible for a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits.
The role requires adherence to FDA regulations, safety requirements, and the company's core values of customer focus, innovation, and collaboration.
Matching Summary
Match Score: 85
The Integer Group is seeking an IT Service Delivery Technician to support and maintain IT hardware and software for various environments, including offices and manufacturing sites. The ideal candidate will possess strong technical skills, a customer-focused attitude, and the ability to work collaboratively within a team. This fully remote position offers competitive compensation and a comprehensive benefits package.
Salary
Base wages; Cash-based incentive program; Overtime pay, shift differentials, and call-in pay when applicable
Skills & Requirements
Must-have
Windows 10/11 support
Active Directory management
Desktop imaging and deployment
Symantec Endpoint Protection
Network printer troubleshooting
Cisco IP desk phone support
Nice-to-have
Mac hardware and OS X support
Enterprise iOS device management
CAD and engineering design tools
ERP and manufacturing systems
Strong interpersonal communication skills
Continuous improvement mindset
Key Requirements
Associate's degree required
Bachelor's degree preferred
0-3 years of relevant experience
MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred