Sr. Client Care Representative - French Bilingual

Sun Life

Taguig City, Philippines
Fluency in english and french
1 year call center experience
Ability to handle 3 concurrent chats
You will provide outstanding customer service and support by resolving telephone inquiries

Job Summary

  • You will provide outstanding customer service and support by resolving telephone inquiries.
  • This role enhances customer relationships and contributes to building customer loyalty.
  • You will work in a dynamic team environment that encourages personal growth and development.

Matching Summary

You will provide outstanding customer service and support by resolving telephone inquiries.

Skills & Requirements

Must-have

  • Fluency in English and French
  • 1 year call center experience
  • Ability to handle 3 concurrent chats

Nice-to-have

  • Customer centric approach
  • Good listening skills
  • Ability to adapt quickly to change

Key Requirements

  • Previous BPO work experience in Healthcare/Insurance
  • Above average oral and written communication skills
  • Writing speed of 25 words per minute

Work Rights

Not specified

Tailored Resume

Cover Letter