The Reservations Agent is a key first point of contact for guests, responsible for handling room, dining, and spa inquiries with accuracy, warmth, and efficiency
Job Summary
The Reservations Agent is a key first point of contact for guests, responsible for handling room, dining, and spa inquiries with accuracy, warmth, and efficiency.
Four Seasons offers a market-leading benefits package including medical, dental, vision, 401K with employer matching, time off starting on day of hire, and complimentary hotel stays worldwide.
Four Seasons is committed to a world-class employee experience and company culture that embraces diversity and promotes wellbeing and mental health initiatives.
Matching Summary
The Reservations Agent is a key first point of contact for guests, responsible for handling room, dining, and spa inquiries with accuracy, warmth, and efficiency.
Skills & Requirements
Must-have
Handling room and dining reservations
Strong communication skills
Computer proficiency with reservation systems
Multitasking in fast-paced environment
Flexibility to work varied shifts
Nice-to-have
Polished telephone manner
Additional language skills
Team collaboration
Customer service orientation
Knowledge of hotel services
Key Requirements
Previous hospitality or reservations experience preferred
Excellent spoken English
US work authorization required
Ability to work days, evenings, weekends, holidays