Supply Chain Customer Satisfaction Analyst

Valeo Service

Auburn Hills, MI, US
Not specified; not specified; best in class total ...
Not specified
Bachelor's degree in business or engineering
3+ years experience in supply chain customer service
Proficiency in excel pivot tables and vlookup
Valeo Service is seeking a Supply Chain Customer Satisfaction Analyst to enhance customer service and streamline supply chain performance. The ideal candidate should have a background in supply chain management, strong analytical skills, and proficiency in reporting tools

Job Summary

  • The role involves monitoring and challenging Valeo Supply Chain performance for a defined customer portfolio to ensure best-in-class customer service.
  • Candidates will be responsible for consolidating forecast and delivery metrics, identifying top offenders, and managing penalty risks.
  • Valeo offers a comprehensive benefits program and opportunities to work on advanced technologies for greener and safer mobility.

Matching Summary

Match Score: 85

Valeo Service is seeking a Supply Chain Customer Satisfaction Analyst to enhance customer service and streamline supply chain performance. The ideal candidate should have a background in supply chain management, strong analytical skills, and proficiency in reporting tools.

Salary

Not specified; Not specified; Best in class total compensation package with comprehensive benefits

Skills & Requirements

Must-have

  • Bachelor's degree in Business or Engineering
  • 3+ years experience in Supply Chain Customer Service
  • Proficiency in Excel pivot tables and VLOOKUP
  • Strong analytical skills for KPI reporting
  • Experience with SAP or ERP systems

Nice-to-have

  • APICS/CPIM certification preferred
  • Lean Management certification preferred
  • Quality or sales experience a plus
  • Ability to communicate professionally at all levels

Key Requirements

  • Bachelor's Degree in Business or Engineering
  • At least 3 Years in Supply Chain - Customer Service
  • APICS/CPIM certification is a plus
  • Lean Management certification is a plus

Work Rights

Not specified

Tailored Resume

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