Digital Experience Lead

H&M

Şişli, Turkey
Not specified; benefits: 25% staff discount; hip i...
**
3-4+ years ecommerce experience
Cross-functional collaboration skills
Web analytics and a/b testing expertise
** H&M is seeking a Digital Experience Lead in Şişli, Turkey, to enhance customer and employee experiences across digital platforms and physical stores, focusing on optimizing the customer journey in the Türkiye, Kazakhstan, and Georgia markets. The ideal candidate should have 3-4+ years of eCommerce experience, particularly in the fashion sector, with strong analytical and leadership skills. **

Job Summary

  • This role involves optimizing the customer and employee experience across digital touchpoints for the Sales Market Türkiye, Kazakhstan, and Georgia.
  • The position requires translating strategic plans into daily digital execution while securing full-funnel optimization of the holistic digital customer experience.
  • H&M offers extensive benefits including a 25% staff discount, private medical insurance, meal allowances, and endless career opportunities.

Matching Summary

Match Score: 75

** H&M is seeking a Digital Experience Lead in Şişli, Turkey, to enhance customer and employee experiences across digital platforms and physical stores, focusing on optimizing the customer journey in the Türkiye, Kazakhstan, and Georgia markets. The ideal candidate should have 3-4+ years of eCommerce experience, particularly in the fashion sector, with strong analytical and leadership skills. **

Salary

Not specified; Benefits: 25% Staff discount; HIP Incentive Program; Private medical and health insurance; Meal Allowance; Transportation Allowance

Skills & Requirements

Must-have

  • 3-4+ years eCommerce experience
  • Cross-functional collaboration skills
  • Web analytics and A/B testing expertise
  • Fluent English communication
  • Digital ecosystem understanding

Nice-to-have

  • Fashion industry background
  • Customer-centric mindset
  • Commercially driven approach
  • Proactive ownership attitude
  • Continuous improvement motivation

Key Requirements

  • 3-4+ years in eCommerce
  • Experience leading cross-functional teams
  • Fluent in English

Work Rights

Not specified

Tailored Resume

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