Job Summary

• BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day, offering a comprehensive benefits package designed to support health, well-being, and future.
• The Member Experience Supervisor is responsible for providing leadership and direction within the club, driving club performance, and ensuring consistent execution of policies and procedures for a positive member service experience.
• Key responsibilities include leading frontline teams, driving membership growth and retention, ensuring service excellence, and maintaining club standards to achieve financial performance and operational excellence.

Matching Summary

Salary

Base: $20.50 - $25.63; Bonus/Equity: Not specified; Benefits: Weekly Pay, Free BJ's Memberships, Generous Paid Time Off, Health Benefits, 401(k) with company match, Employee Stock Purchase Plan

Skills & Requirements

Key Requirements

• 2 years customer service or sales experience preferred
• Basic computer knowledge (MS Word, MS Excel, Email)
• High school diploma, college degree, and/or big box wholesale, retail, grocery and/or leadership experience preferred
• Open shift availability required
• At least 18 years of age
• Must maintain all training and required certifications

Work Rights