Technical Product Engineer - Etch/srp

Applied Materials

Xi'an, China
Technical support for customer
Fleet performance analysis
System installation and upgrades
Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades

Job Summary

  • Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades.
  • Acts as an intermediary and field escalation focal point between the customer and the Division, providing technical support and documentation to field engineers and technicians.
  • You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.

Matching Summary

Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades.

Skills & Requirements

Must-have

  • Technical support for customer
  • Fleet performance analysis
  • System installation and upgrades
  • Field escalation focal point
  • Alpha and Beta site support
  • ECO review and communication

Nice-to-have

  • Supportive work culture
  • Continuous learning and development
  • Materials science and engineering innovation
  • Global company environment

Key Requirements

  • 50% travel required
  • Relocation eligible

Work Rights

Not specified

Tailored Resume

Cover Letter