Customer Service Coordinator

Marshfield Animal Hospital / Banfield Pet Hospital

Base: $15.39 - $19.67 hourly; bonus/equity: not sp...
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Multi-tasking under distracting conditions
Fluent english communication skills
Ability to stand and lift 50 pounds
** The Customer Service Coordinator position at Banfield Pet Hospital involves enhancing client experiences and maximizing the veterinary team's productivity. Candidates will be responsible for managing client interactions, educating pet owners about services, and ensuring efficient operations within the clinic. **

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees receive comprehensive benefits including health insurance, retirement plans, paid time off, and three free Optimum Wellness Plans for their own pets.
  • The role requires managing finances, educating clients on wellness plans, and ensuring exceptional service in a moderately high noise environment.

Matching Summary

Match Score: 75

** The Customer Service Coordinator position at Banfield Pet Hospital involves enhancing client experiences and maximizing the veterinary team's productivity. Candidates will be responsible for managing client interactions, educating pet owners about services, and ensuring efficient operations within the clinic. **

Salary

Base: $15.39 - $19.67 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid time off, pet wellness plans

Skills & Requirements

Must-have

  • Multi-tasking under distracting conditions
  • Fluent English communication skills
  • Ability to stand and lift 50 pounds
  • Confidence around various pets
  • Accurate computer and data entry skills

Nice-to-have

  • Initiative to find solutions independently
  • Cooperative team collaboration attitude
  • Flexibility with changing situations
  • Resilience in stressful environments
  • Interest in preventative pet care plans

Key Requirements

  • High School Diploma or equivalent preferred
  • One year related customer service experience required
  • Must be at least 18 years old for radiography duties
  • Medical background or terminology training preferred

Work Rights

Not specified

Tailored Resume

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