Base: 65-70k; bonus/equity: not specified; benefit...
On-site
Linux systems administration
Sql database query execution
Voip and sip troubleshooting
Banyan Software is seeking a Technical Support Analyst with expertise in Linux and SQL to provide advanced support for their CallThru platform. The ideal candidate will have strong troubleshooting skills, a background in technical support, and the ability to work independently in a fast-paced environment
Job Summary
The role involves supporting mission-critical telephony and database-driven systems within a high-availability production environment.
Candidates will diagnose complex issues across Linux servers, VoIP infrastructure, and SQL databases while serving as a key client contact.
Banyan Software is a Great Place to Work Certified company recognized for rapid growth and long-term operational discipline.
Matching Summary
Match Score: 85
Banyan Software is seeking a Technical Support Analyst with expertise in Linux and SQL to provide advanced support for their CallThru platform. The ideal candidate will have strong troubleshooting skills, a background in technical support, and the ability to work independently in a fast-paced environment.
Salary
Base: 65-70K; Bonus/Equity: Not specified; Benefits: Included
Skills & Requirements
Must-have
Linux systems administration
SQL database query execution
VoIP and SIP troubleshooting
TCP/IP networking fundamentals
Log analysis with tcpdump/Wireshark
Nice-to-have
Asterisk experience
SIP configuration expertise
Dial plan modification skills
Strong client communication abilities
Independent problem-solving mindset
Key Requirements
3-5+ years technical support or systems admin experience
Hands-on Linux command-line proficiency
Solid understanding of TCP/IP, DNS, DHCP, NAT, and SSH