Patient Service Representative (psr) - Per Diem - Surgical Specialties (park Ridge)

Advocate Aurora Health

Park Ridge, US
Base: $19.45 - $29.20; bonus/equity: not specified...
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High volume, multiple-task environment
Customer service experience
Handling difficult callers/customers/patients
** Advocate Aurora Health is seeking a Patient Service Representative (PSR) for a per diem position in Surgical Specialties at their Park Ridge location. The role involves providing high-quality service to patients, managing appointment scheduling, and handling billing and medical records. **

Job Summary

  • Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
  • Greets and accurately registers patients in EMR system verifying essential billing and demographic information.
  • Answers multiple incoming telephone lines, accurately determining the appropriate recipient of the call or message and referring them promptly and appropriately.

Matching Summary

Match Score: 75

** Advocate Aurora Health is seeking a Patient Service Representative (PSR) for a per diem position in Surgical Specialties at their Park Ridge location. The role involves providing high-quality service to patients, managing appointment scheduling, and handling billing and medical records. **

Salary

Base: $19.45 - $29.20; Bonus/Equity: Not specified; Benefits: No

Skills & Requirements

Must-have

  • High volume, multiple-task environment
  • Customer service experience
  • Handling difficult callers/customers/patients
  • EMR system registration
  • Answering multiple telephone lines

Nice-to-have

  • Knowledge of eClinicalWorks
  • Problem-solving skills
  • Team player

Key Requirements

  • High school diploma or equivalent
  • 1-2 years customer service experience
  • Experience handling difficult callers/customers/patients

Work Rights

Not specified

Tailored Resume

Cover Letter