Regional Customer Support Engineer

ABB Inc

Petaling Jaya, Malaysia
Attractive remuneration; incentives based on perfo...
Hybrid
Bachelor's degree in electrical or mechanical engineering
Minimum 2 years engineering technical support experience
Ability to analyze technical issues and provide solutions
This role serves as the first point of contact for providing agile technical support on IEC LV Motors product inquiries within the Asia Region

Job Summary

  • This role serves as the first point of contact for providing agile technical support on IEC LV Motors product inquiries within the Asia Region.
  • The position involves performing analytical studies to determine optimal technical solutions while supporting sales teams in negotiations and presentations.
  • Employees join a cohesive, experienced team with access to comprehensive medical coverage, learning programs, and hybrid work practices.

Matching Summary

This role serves as the first point of contact for providing agile technical support on IEC LV Motors product inquiries within the Asia Region.

Salary

Attractive remuneration; Incentives based on performance; Comprehensive medical and insurance coverage

Skills & Requirements

Must-have

  • Bachelor's degree in Electrical or Mechanical Engineering
  • Minimum 2 years engineering technical support experience
  • Ability to analyze technical issues and provide solutions

Nice-to-have

  • Proficiency in Chinese language
  • Proactive agile ownership of cases
  • Strong communication under pressure

Key Requirements

  • Bachelor's degree in Electrical & Electronic or Mechanical Engineering
  • Minimum 2 years experience in engineering or technical support
  • Good command of written and spoken English

Work Rights

Not specified

Tailored Resume

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