Customer Service Representative

IR Jobs

Remote
Customer support via phone, chat, email
Troubleshoot data upload issues
Website navigation assistance
Customer Service Representative provide exceptional customer and patient support via phone, live chat, and email

Job Summary

  • Customer Service Representative provide exceptional customer and patient support via phone, live chat, and email.
  • This role is responsible for guiding customers through website tools and testing device upload processes while resolving data upload issues as they arise.
  • We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

Matching Summary

Customer Service Representative provide exceptional customer and patient support via phone, live chat, and email.

Skills & Requirements

Must-have

  • Customer support via phone, chat, email
  • Troubleshoot data upload issues
  • Website navigation assistance
  • Process and validate orders
  • Work shared departmental queues

Nice-to-have

  • Service-oriented and detail-focused
  • Commitment to high-quality experience
  • Innovative and diverse culture
  • Supportive and inspiring career

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma
  • Proficiency in Excel and MS Office
  • Oximetry/sleep testing equipment knowledge a plus

Work Rights

Not specified

Tailored Resume

Cover Letter