Rightsline is seeking a Support Specialist in Noida, India, to manage support tickets, provide technical assistance, and foster customer relationships. The ideal candidate should have over three years of experience in B2B technical support and be adept at communication, problem-solving, and collaboration
Job Summary
Manage and resolve incoming support tickets, triage issues, and build sustainable relationships with customers through open communication.
Assist customers with API issues, virtual training sessions, and webinars, while collaborating with internal teams to meet SLAs.
The company fosters a culture of inclusiveness, accountability, and innovation, offering a hybrid work model, structured leave, and career progression opportunities.
Matching Summary
Match Score: 85
Rightsline is seeking a Support Specialist in Noida, India, to manage support tickets, provide technical assistance, and foster customer relationships. The ideal candidate should have over three years of experience in B2B technical support and be adept at communication, problem-solving, and collaboration.