Service Delivery Vendor Enablement Manager

BJ's Wholesale Club

Marlborough, MA, United States
Base: $103,000.00 - $131,500.00; bonus/equity: not...
Hybrid
Vendor onboarding and management
Article setup and product master data
Sla and kpi management
This role will manage a newly established team of offshore analysts in Bengaluru, India, supporting the Merchant organization in critical activities like vendor relationship management, onboarding, and article setup

Job Summary

  • This role will manage a newly established team of offshore analysts in Bengaluru, India, supporting the Merchant organization in critical activities like vendor relationship management, onboarding, and article setup.
  • Key responsibilities include leading reporting governance, managing escalations, identifying process improvements, and developing an end-to-end transformation roadmap.
  • BJ's Wholesale Club offers a comprehensive benefits package including weekly pay, free memberships, generous PTO, health benefits, and a 401(k) plan with company match.

Matching Summary

This role will manage a newly established team of offshore analysts in Bengaluru, India, supporting the Merchant organization in critical activities like vendor relationship management, onboarding, and article setup.

Salary

Base: $103,000.00 - $131,500.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Vendor onboarding and management
  • Article setup and product master data
  • SLA and KPI management
  • Offshore/Onshore team management
  • Process improvement and optimization
  • Retail systems experience (SAP preferred)

Nice-to-have

  • Intellectual curiosity
  • Continuous improvement mindset
  • Lean Six Sigma certification
  • Master data management exposure

Key Requirements

  • 8 years of professional experience
  • 10-12 years of experience
  • Bachelors business degree
  • Work authorization for the United States

Work Rights

Not specified

Tailored Resume

Cover Letter