The successful candidate will be required to market and / or sell short term insurance products to clients as well as intermediaries
Job Summary
The successful candidate will be required to market and / or sell short term insurance products to clients as well as intermediaries.
Provide correct, factual information relative to products and benefits in accordance with the requirements laid out by the Financial Advisory and Intermediary Services Act (FAIS ACT).
Ensure a high level of customer service including but not limited to excellent phone etiquette, effective written and verbal communication.
Matching Summary
The successful candidate will be required to market and / or sell short term insurance products to clients as well as intermediaries.
Skills & Requirements
Must-have
Inbound call centre environment
Excellent product knowledge
Customer service
Computer literate in MS Office
Good command of English language
Nice-to-have
Service orientated
Work well under pressure
Outbound experience advantageous
Understanding of the Travel industry
Key Requirements
Minimum Matric or suitable equivalent
FAIS Accreditation and RE1
3 years’ experience in the Call centre environment