Sr. Manager Product Service And Support

Dexterity Inc

Redwood City, California, United States
**
Robotics mech systems operations
Field engineer diagnostics and repairs
Customer site operations management
** Dexterity Inc is seeking a Sr. Manager for Product Service and Support to oversee reliable operations of their robotic systems at customer sites. The role requires a blend of technical expertise in hardware and systems integration, along with strong communication skills to coordinate between engineering and operations teams. **

Job Summary

  • Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities.
  • As a Product Support Engineer, you will be the primary field engineer responsible for ensuring reliable operations of Dexterity’s Mech systems at customer sites.
  • Success in this role means hands-on operational excellence, a deep understanding of Physical AI systems, and the ability to communicate clearly with both technical teams and operations leaders.

Matching Summary

Match Score: 75

** Dexterity Inc is seeking a Sr. Manager for Product Service and Support to oversee reliable operations of their robotic systems at customer sites. The role requires a blend of technical expertise in hardware and systems integration, along with strong communication skills to coordinate between engineering and operations teams. **

Skills & Requirements

Must-have

  • Robotics Mech systems operations
  • Field engineer diagnostics and repairs
  • Customer site operations management
  • Hardware and systems integration
  • Lifecycle service actions

Nice-to-have

  • Customer-obsessed decision making
  • Collaborative team culture
  • Problem-solving and creative thinking

Key Requirements

  • Years of experience in field engineering
  • Deep understanding of Physical AI systems
  • Clear communication with technical and operations leaders

Work Rights

Not specified

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