Guest Services Manager

Pyramid Global Hospitality

St. Michaels, Maryland, US
Base: $60,000 - $65,000; bonus/equity: not specifi...
Flexible schedule including nights weekends holidays
Previous hotel or resort guest service experience
Strong verbal and written communication skills
The role involves overseeing the Guest Services team to help guests discover their 'Wanderlust' experience while managing the hotel's annual budget and labor costs

Job Summary

  • The role involves overseeing the Guest Services team to help guests discover their 'Wanderlust' experience while managing the hotel's annual budget and labor costs.
  • Pyramid Global Hospitality offers a supportive culture with comprehensive benefits including medical insurance, 401(k) matching, and paid time off for full-time employees.
  • Candidates must be available to work flexible schedules including nights, weekends, and holidays to lead by example in providing exceptional customer service.

Matching Summary

The role involves overseeing the Guest Services team to help guests discover their 'Wanderlust' experience while managing the hotel's annual budget and labor costs.

Salary

Base: $60,000 - $65,000; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, pet, accident insurance; 401(k) match; Paid time off

Skills & Requirements

Must-have

  • Flexible schedule including nights weekends holidays
  • Previous hotel or resort guest service experience
  • Strong verbal and written communication skills

Nice-to-have

  • Outgoing and engaging personality
  • Ability to stand for duration of shift
  • Experience in luxury resort environment
  • Computer skills proficiency
  • Desire to make an impact on people

Key Requirements

  • High school diploma or equivalent
  • Available to work nights weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter