Apps Support Intmd Analyst

Work From Home With CiCi

2-5 years of experience
Apps support procedures knowledge
Problem management tools
The Apps Support Intmd Analyst provides technical and business support for users of Citi Applications while acting as a liaison between traders and technology groups

Job Summary

  • The Apps Support Intmd Analyst provides technical and business support for users of Citi Applications while acting as a liaison between traders and technology groups.
  • This role requires participating in disaster recovery testing, application releases, and post-release checkouts to ensure stability and effectiveness.
  • The position demands the ability to operate with limited supervision, exercise independent judgment, and adhere to strict compliance and ethical standards.

Matching Summary

The Apps Support Intmd Analyst provides technical and business support for users of Citi Applications while acting as a liaison between traders and technology groups.

Skills & Requirements

Must-have

  • 2-5 years of experience
  • Apps support procedures knowledge
  • Problem management tools
  • Financial markets understanding
  • Issue tracking and reporting

Nice-to-have

  • Process improvement participation
  • Standardization of procedures
  • Strong communication diplomacy
  • Customer service orientation
  • Team collaboration skills

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2-5 years of relevant experience
  • Knowledge of problem management tools
  • Understanding of financial markets

Work Rights

Not specified

Tailored Resume

Cover Letter