Full Time Branch Ambassador - Northern Va (fairfax County Area)

Capital One

Alexandria, VA, US
Base: $48,048 - $48,048; bonus/equity: not specifi...
Customer experience obsessed
Adaptable and growth mindset
Digital navigation skills
As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience

Job Summary

  • As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.
  • Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.
  • The overall retail customer experience is improved with fewer handoffs; every Ambassador is equally “the expert”.

Matching Summary

As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.

Salary

Base: $48,048 - $48,048; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer Experience Obsessed
  • Adaptable and Growth Mindset
  • Digital Navigation Skills
  • Fraud Mitigation Adherence
  • Operational Policy Adherence

Nice-to-have

  • Friendly and Engaging
  • Team Player
  • Naturally Curious
  • Outgoing and Passionate

Key Requirements

  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales or Customer Service experience
  • At least 6 months of cash handling experience
  • Associate’s degree
  • 2+ years of Retail, Sales, or Banking Experience

Work Rights

Not specified

Tailored Resume

Cover Letter