Customer Experience Coordinator (relief) - Georgetown, Washington Dc
Veterinaryemergencygroupst
Georgetown, Washington, United States
Competitive compensation; not specified; flexible ...
On-site
2+ years customer service experience
Advanced practice management software proficiency
Ability to work nights weekends holidays
Veterinary Emergency Group (VEG) is seeking a Customer Experience Coordinator for their Georgetown, DC location. The role focuses on enhancing the customer experience through excellent service, communication, and empathy, while supporting a positive work culture
Job Summary
VEG is dedicated to transforming the emergency veterinary experience for both pets and their owners through a customer-focused approach.
The role involves greeting customers with warmth, routing urgent medical calls, and providing compassionate guidance on financial and end-of-life decisions.
Employees enjoy competitive compensation, flexible schedules, and a culture that values diversity and continuous learning opportunities.
Matching Summary
Match Score: 85
Veterinary Emergency Group (VEG) is seeking a Customer Experience Coordinator for their Georgetown, DC location. The role focuses on enhancing the customer experience through excellent service, communication, and empathy, while supporting a positive work culture.
Salary
Competitive compensation; Not specified; Flexible work schedules; Employee referral program; Comfy scrubs and food provided
Skills & Requirements
Must-have
2+ years customer service experience
Advanced practice management software proficiency
Ability to work nights weekends holidays
Willingness to work noisy environment with odors
Strong multitasking in high stakes environments
Nice-to-have
High emotional intelligence and empathy
Creative problem solving skills
People-centric approach
Sense of humility and ownership
Curious nature seeking growth
Key Requirements
2+ years customer service experience
Availability for rotating night/weekend/holiday shifts