The Systems Analyst supports day-to-day operational systems by translating business needs into functional system solutions and ensuring applications run reliably and efficiently
Job Summary
The Systems Analyst supports day-to-day operational systems by translating business needs into functional system solutions and ensuring applications run reliably and efficiently.
This role works closely with Operations and IT teams to gather requirements, document processes, coordinate system enhancements, execute testing, and resolve incidents.
AIG provides a range of employee benefits and resources that help you protect what matters most – your health care, savings, financial protection, and wellbeing.
Matching Summary
The Systems Analyst supports day-to-day operational systems by translating business needs into functional system solutions and ensuring applications run reliably and efficiently.
Skills & Requirements
Must-have
gather and document functional requirements
system enhancements and configurations
analyze operational data
coordinating with IT teams
production support best practices
support multiple priorities simultaneously
Nice-to-have
problem solving mindset
customer and service orientation
collaboration and teamwork
organization and attention to detail
adaptability
clear communication
Key Requirements
Solid understanding of operational processes
Experience gathering and documenting functional requirements
Familiarity with system enhancements, configurations, testing
Ability to analyze operational data
Understanding of integrations between systems
Experience coordinating with IT teams
Knowledge of change management
Strong documentation, organization, and follow-up skills