Customer Experience Associate

MARSH MCLENNAN

Base: $34,100 to $58,200; bonus/equity: performanc...
Hybrid
High school diploma or ged required
1-3 years customer service experience preferred
Hawaii state property & casualty solicitor's license preferred
The role serves as the primary point of contact for customers, resolving inquiries efficiently via phone, email, or in person

Job Summary

  • The role serves as the primary point of contact for customers, resolving inquiries efficiently via phone, email, or in person.
  • Responsibilities include processing billing issues, generating insurance documents like COIs, and assisting with claim intake and follow-up.
  • The position offers a competitive total rewards package including health benefits, tuition assistance, and 401K savings.

Matching Summary

The role serves as the primary point of contact for customers, resolving inquiries efficiently via phone, email, or in person.

Salary

Base: $34,100 to $58,200; Bonus/Equity: Performance-based incentives eligible; Benefits: Health, welfare, tuition assistance, 401K

Skills & Requirements

Must-have

  • High school diploma or GED required
  • 1-3 years customer service experience preferred
  • Hawaii State Property & Casualty Solicitor's License preferred

Nice-to-have

  • Positive service-oriented attitude
  • Ability to handle difficult customers
  • Experience with Microsoft Office Suite

Key Requirements

  • High school diploma or GED
  • 1-3 years customer service experience
  • Hawaii State Property & Casualty Solicitor's License (preferred)
  • 35 wpm typing speed and 10-key by touch

Work Rights

Not specified

Tailored Resume

Cover Letter