Client Service Manager

Spsnorthamerica

Seattle, WA, United States
$74,000 - $80,000 usd py
On-site
Oversee customer service for onsite operations
Manage personnel for package retrieval
Serve as primary client point of contact
Oversee amazing customer service to our onsite operation by scanning/delivering/tracking/reporting in and outgoing business packages and mail

Job Summary

  • Oversee amazing customer service to our onsite operation by scanning/delivering/tracking/reporting in and outgoing business packages and mail.
  • Manage the onsite personnel in retrieving their packages and providing records management in person, by email, by phone, or similar methods.
  • Perform performance manage for onsite personnel with includes (but not limited to): timekeeping, performance evaluations, training, development, etc

Matching Summary

Oversee amazing customer service to our onsite operation by scanning/delivering/tracking/reporting in and outgoing business packages and mail.

Salary

$74,000 - $80,000 USD

Skills & Requirements

Must-have

  • Oversee customer service for onsite operations
  • Manage personnel for package retrieval
  • Serve as primary client point of contact
  • Handle physical duties up to 40lbs

Nice-to-have

  • Positive and professional attitude
  • Willingness to go above and beyond
  • Ability to work independently and in a team

Key Requirements

  • 5+ years of relevant supervisory experience
  • 5+ years in shipping & receiving, mailroom, copy/print, legal, insurance, or office services
  • Previous supervisor experience of at least 10+ personnel
  • Previous team development and performance management experience

Work Rights

Not specified

Tailored Resume

Cover Letter