Patient Care Coordinator-2

Shoppers Drug Mart Inc

Mississauga, Ontario, Canada
Base: $44,000.00 - $60,500.00 py; bonus/equity: no...
On-site
Handle new plan member enrollments
Respond to inbound inquiries
Triage calls to appropriate team members
Shoppers Drug Mart is seeking a Patient Care Coordinator in Mississauga, Ontario. The role focuses on managing patient enrollments, responding to inquiries, and enhancing the patient experience through effective collaboration and support

Job Summary

  • The Patient Care Coordinator’s primary objectives are to handle new plan member enrollments, respond to inbound inquiries, triaging calls to the appropriate team members, indexing documents and work collaboratively with the Patient Care Specialists.
  • The incumbent is action oriented, tactful, and empathetic, ensuring the patient has a positive experience working with Specialty Health Network through their treatment journey.
  • This position has a permanent work from home option - remote workers within Canada are welcomed to apply.

Matching Summary

Match Score: 85

Shoppers Drug Mart is seeking a Patient Care Coordinator in Mississauga, Ontario. The role focuses on managing patient enrollments, responding to inquiries, and enhancing the patient experience through effective collaboration and support.

Salary

Base: $44,000.00 - $60,500.00 per year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Handle new plan member enrollments
  • Respond to inbound inquiries
  • Triage calls to appropriate team members
  • Index patient documents
  • Collaborate with Patient Care Specialists
  • Maintain patient confidentiality

Nice-to-have

  • Action oriented, tactful, and empathetic
  • Diplomatic professional manner
  • Exceptional customer service
  • Results driven performance metrics

Key Requirements

  • Years of experience not specified
  • Education not specified
  • Licenses/Certifications not specified
  • Work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter