Caliber Public Safety is seeking a Customer Service Representative for their Madison, WI location. The role involves providing exceptional service to customers, managing work volume, and coordinating with rental and tow companies, while the company offers competitive pay and benefits from day one
Job Summary
Perform all-purpose duties including greeting and providing extraordinary customer service to internal and external customers.
Coordinate Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements.
Caliber offers benefits from day one, industry comparable pay, paid vacation & holidays, and career growth opportunities with a focus on promoting from within.
Matching Summary
Match Score: 85
Caliber Public Safety is seeking a Customer Service Representative for their Madison, WI location. The role involves providing exceptional service to customers, managing work volume, and coordinating with rental and tow companies, while the company offers competitive pay and benefits from day one.
Skills & Requirements
Must-have
extraordinary customer service
monitoring work volume
coordinating rental car/tow
insurance partner requirements
Microsoft Office Suite
Nice-to-have
collaborative environment
fast-paced environment
career growth opportunities
Key Requirements
1+ years of experience
customer facing environment
Eligible to work in the U.S. with no restrictions
Work Rights
Must be eligible to work in the U.S. with no restrictions