Manager, Success Engineer

Salesforce UK

Not specified
3 years managing technical support professionals
5 years experience in technical support
Excellent written and verbal communication skills
Salesforce UK is seeking a Manager, Success Engineer, responsible for leading a team to ensure customer satisfaction through effective technical support. The ideal candidate will have a strong background in technical support management and Salesforce applications, with a focus on delivering results and fostering team development

Job Summary

  • The Manager, Success Engineer is responsible for ensuring customer success through effective team management.
  • This role requires a proactive and results-oriented individual to deliver high-quality technical support.
  • Salesforce offers a comprehensive benefits package and opportunities for professional development.

Matching Summary

Match Score: 85

Salesforce UK is seeking a Manager, Success Engineer, responsible for leading a team to ensure customer satisfaction through effective technical support. The ideal candidate will have a strong background in technical support management and Salesforce applications, with a focus on delivering results and fostering team development.

Skills & Requirements

Must-have

  • 3 years managing technical support professionals
  • 5 years experience in technical support
  • Excellent written and verbal communication skills
  • Solid salesforce.com application knowledge

Nice-to-have

  • Ability to attract and retain high-performing professionals
  • Oral and writing Portuguese skills
  • Experience building Developer Support teams

Key Requirements

  • Minimum 3 years managing technical support professionals
  • Minimum 5 years experience in a technical support role

Work Rights

Not specified

Tailored Resume

Cover Letter