You will be on the front lines of ensuring that these customers become passionate, lifelong partners
Job Summary
You will be on the front lines of ensuring that these customers become passionate, lifelong partners.
You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots.
The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI.
Matching Summary
You will be on the front lines of ensuring that these customers become passionate, lifelong partners.
Skills & Requirements
Must-have
Drive critical operational processes
Achieve SLA targets and quality improvement
Oversee customer onboarding and implementation
Manage long-term customer health
Advocate for customer solutions
Create feedback loops between teams
Nice-to-have
Experience at API-driven tech company
Experience managing technical customers
Experience with data annotation platforms
Understanding of training data impact
Key Requirements
4-9 years of total work experience
Consulting or technical program management experience