Phi - Lead Business Analyst- Product

Prudential Corporation Asia Ltd

Mumbai, India
On-site
Manage health & wellness business requirements
Develop in-depth understanding of business processes
Design business process flows
Prudential Health India (PHI) is on a mission to make Indians healthier, while bridging the health protection gap

Job Summary

  • Prudential Health India (PHI) is on a mission to make Indians healthier, while bridging the health protection gap.
  • Manage health & wellness business requirements and implementation in active collaboration with functional representatives.
  • Have 10-15 years of total experience with any of these sectors: health insurance, wellness, payments, financial services e-commerce, insurance core systems, insurance tele-sales & customer servicing.

Matching Summary

Prudential Health India (PHI) is on a mission to make Indians healthier, while bridging the health protection gap.

Skills & Requirements

Must-have

  • Manage health & wellness business requirements
  • Develop in-depth understanding of business processes
  • Design Business Process Flows
  • Manage stakeholder expectation
  • Ensure acceptance criteria are defined & met

Nice-to-have

  • Passionate about consumer behaviour and culture
  • Leveraging digital tools to transform customer experience
  • Take full responsibility for output
  • Collaborate with key business stakeholders

Key Requirements

  • 10-15 years of total experience
  • At least 3 years’ experience in health insurance
  • End-to-end knowledge of health insurance products, operations processes, and technology systems
  • Proven track record of end-to-end implementation
  • Expert in designing wireframes, UX flows, customer journey maps
  • Hands-on knowledge of Confluence & JIRA

Work Rights

Not specified

Tailored Resume

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