Student Success Manager (temporary)

Northeastern University

Boston, United States
Base: $53,615.00 - $75,728.75; bonus/equity: not s...
On-site
On-site student housing supervision
24/7 on-call rotation
Crisis management and conflict resolution
The N.U.in Program offers a rigorous academic experience intertwined with unique cultural and social opportunities outside the classroom, supported by a robust professional support system

Job Summary

  • The N.U.in Program offers a rigorous academic experience intertwined with unique cultural and social opportunities outside the classroom, supported by a robust professional support system.
  • The Student Success Manager role is a temporary, full-time, benefits-eligible position requiring on-site living with students for at least 4 months at an N.U.in location.
  • Responsibilities include supervising a team of coordinators, serving as a liaison with host institutions, encouraging student academic success, and overseeing the student conduct process.

Matching Summary

The N.U.in Program offers a rigorous academic experience intertwined with unique cultural and social opportunities outside the classroom, supported by a robust professional support system.

Salary

Base: $53,615.00 - $75,728.75; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement, commuting & transportation

Skills & Requirements

Must-have

  • On-site student housing supervision
  • 24/7 on-call rotation
  • Crisis management and conflict resolution
  • Supervise student success coordinators
  • Liaison with host institution staff

Nice-to-have

  • Patience, flexibility, assertiveness, diplomacy
  • Experience with diverse student needs
  • Cultural immersion program design

Key Requirements

  • Bachelor's degree and 3-5 years student life experience
  • Master's degree preferred
  • Experience with supervision and leading teams
  • Experience living, working, or studying abroad
  • Experience with crisis management
  • Ability to obtain required work authorization

Work Rights

Must obtain and maintain required work authorization

Tailored Resume

Cover Letter