Customer Banking Specialist Relief - Glenroy

CommBank

Glenroy, Australia
Not specified
Exceptional customer service delivery
In-depth customer conversations
Financial health checks
CommBank is seeking a Customer Banking Specialist Relief for their Glenroy branch, responsible for delivering exceptional customer service and supporting clients with their banking needs. The role involves a predetermined roster and requires frequent travel to various branches

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re keen to support you with the next step in your career.

Matching Summary

Match Score: 75

CommBank is seeking a Customer Banking Specialist Relief for their Glenroy branch, responsible for delivering exceptional customer service and supporting clients with their banking needs. The role involves a predetermined roster and requires frequent travel to various branches.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Financial Health Checks
  • Problem solving and effective solutions
  • Championing processes and procedures
  • Risk-adverse culture

Nice-to-have

  • Articulate financial terms clearly
  • Ask the right questions
  • Act with integrity
  • Customer at the centre
  • Building a career with CommBank
  • Improving financial wellbeing

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Excellent communication skills
  • Ability to work in a busy retail environment
  • Travel frequently to support multiple branches

Work Rights

Not specified

Tailored Resume

Cover Letter