Patient Service Specialist Iv

Ohiophie

WFBMC Main, North Carolina, US
Base: $24.10 - $36.15; bonus/equity: not specified...
Hybrid
Collects critical data elements
Ensures accurate patient identification
Communicates insurance benefits
The Patient Service Specialist IV position at Ohiophie in North Carolina requires an individual with extensive experience in healthcare settings, emphasizing customer service and data management. The role offers a competitive pay range and comprehensive benefits, focusing on patient registration and financial communication

Job Summary

  • Collects critical data elements, registration information, and prioritizes workload while monitoring trends impacting revenue cycle processes.
  • Ensures accurate patient identification, communicates insurance benefits and liabilities, and collects payments due, advising customers of financial responsibility.
  • Provides excellent customer service, resolves complaints promptly, and serves as a resource for department management, assisting with staff development and training.

Matching Summary

Match Score: 85

The Patient Service Specialist IV position at Ohiophie in North Carolina requires an individual with extensive experience in healthcare settings, emphasizing customer service and data management. The role offers a competitive pay range and comprehensive benefits, focusing on patient registration and financial communication.

Salary

Base: $24.10 - $36.15; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Collects critical data elements
  • Ensures accurate patient identification
  • Communicates insurance benefits
  • Collects payments due
  • Provides excellent customer service
  • Works independently and as part of a team
  • Accesses hospital systems and payer websites
  • Adheres to Medical Center's Values
  • Obtains authorizations and pre-certs
  • Communicates effectively with healthcare team members
  • Demonstrates working knowledge of revenue cycle
  • Assists with staff development and training
  • Utilizes critical thinking and recommends solutions
  • Performs quality review functions
  • Excellent oral, written, and interpersonal communication skills
  • Problem-solving skills
  • Data entry, keyboarding (45 WPM)
  • Strong telephone etiquette
  • Organization and time management skills
  • Critical thinking and decision-making skills
  • Ability to perform analysis
  • Ability to multi-task
  • Identification of system/process improvements
  • Basic mathematical skills
  • Attention to detail
  • Computer skills including Microsoft products
  • Presents professional image

Nice-to-have

  • Experience in healthcare setting
  • Working knowledge of insurance payers and reimbursement
  • Medical terminology
  • Bilingual (Spanish)

Key Requirements

  • Associate's degree with five years' direct experience
  • Bachelor's degree preferred
  • Experience in healthcare setting preferred
  • Working knowledge of applicable rules, regulations and guidelines governing insurance payers and reimbursement preferred
  • Medical terminology preferred
  • Bilingual (Spanish) strongly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter