The Senior Associate HR Services is responsible for executing transactional activities related to the Colleague Life Cycle HR processes, excluding recruitment, in alignment with the GBS CS Operational Playbook
Job Summary
The Senior Associate HR Services is responsible for executing transactional activities related to the Colleague Life Cycle HR processes, excluding recruitment, in alignment with the GBS CS Operational Playbook.
This role ensures the efficient, timely, and compliant delivery of HR services while adhering to organizational standards and carries out process improvement and service enhancement initiatives.
Pfizer is committed to a diverse and inclusive workforce and fosters a flexible workplace culture encouraging work-life harmony and employee empowerment.
Matching Summary
The Senior Associate HR Services is responsible for executing transactional activities related to the Colleague Life Cycle HR processes, excluding recruitment, in alignment with the GBS CS Operational Playbook.
Skills & Requirements
Must-have
HR transactional activities
Case management tool experience
Bilingual English and French communication
MS Office and Power Automate skills
HR data processing
Nice-to-have
Continuous improvement mindset
Cross-cultural agility
Customer focus mindset
Experience with Workday or Service Now
Payroll and Time & Attendance software familiarity
Key Requirements
Bachelor degree in Administration or Human Resources
At least 2 years HR Shared Services experience
Effective spoken and written English and French
Experience with HR operations or centralized customer service